Our Year of impact report for 2024 to 2025 celebrates the work of our members and staff, and the positive difference our collective work brings to the counselling professions.鈥�听

We believe that counselling changes lives. We know therapy can have a positive and life-long impact on individuals, families and communities.

Our CEO, Dr Phil James said: "Counselling Changes Lives. In this report, we aim to bring those words to life. How does counselling change lives? Whose lives, exactly, and what kind of change? How do we support our members to deliver counselling which changes lives? How do we know that what 网爆门 is doing is making a difference in the world, and what part are any of us playing in that?听

"We owe it to ourselves and to the communities we serve to ask what difference we鈥檙e making. The measures we use to understand this are not just the big numbers. They鈥檙e the personal stories and daily lived experiences of the people whose lives we鈥檙e touching and changing for the better. This is our way of holding ourselves to account as a profession and as an Association. And among them are the testimonies, experiences and perspectives shared in the coming pages.

Welcome to our Year of impact report."